1.What is MFA?

Multi-factor authentication (MFA) as an additional security measure, such as face or touch unlock, PIV/CAC card, physical security key, authentication application, text or voice message, or backup codes.MFA is a core component of a strong identity and access management (IAM) policy. Rather than just asking for a username and password, MFA requires one or more additional verification factors, which decreases the likelihood of a successful cyber attack.

2. What are the new changes to the esubmit because of the MFA?

The URL for the BTS E-Submit Web Application is same ashttps: ⁄⁄eSubmit.rita.dot.gov.The application works as same way earlier refer ESubmit User Guide

Esubmit Existing users accessing the esubmit URL and registering one time with same email(which used to accessing esubmit) at the esubmit I Agree button with login.gov page of the esubmit application..

New Users will register using URL https: ⁄⁄eSubmit.rita.dot.gov and following the ESubmit User Guide to add Carrier to create esubmit profile.

3. The Warning Page

The Warning Page will be displayed after user entered the link from the web browser. This page shows a warning message about accessing the U.S. Government information system. Users have to agree with the terms before seeing the Sign in Page. (See Figure 1)

      

      Figure 1: Warning Page

Warning Page Instructions:

a)  I Agree button:
   When this button is selected, it means that users agree to the warning about accessing a government information system, the site then redirects to the Login Page.

b)  Close button:
    When this button is selected, it pops out a message to confirm the page closure, and then closes the current browser window when users confirm it by selecting "Yes".

4. Create an Account Page

The Sign in Page allows users to create an account in the e-Submit application for the first time where airline carriers trying to submit (See Figure 2).

Links:
a)  Contact OAI link: This link allows users to send an email to Office of Airline Information at OAI.eSubmit.Support@dot.gov.
b)  FAQ link: This link goes to the FAQ Page.

      

      Figure 2:: Create Account

Select the Create Account button to register new account

Please enter your Email Address then select Accept Rules Check box. and Click Submit Button

      

  Figure 3:Email Confirmation

  Registeration email confirmation sent to your Email inbox. Please validate the email.

4a.Sign in Page

The Sign in Page allows users to access the e-Submit application where airline carriers data will be submitted (See Figure 2).

Links:
a)  Contact OAI link: This link allows users to send an email to Office of Airline Information at OAI.eSubmit.Support@dot.gov.
b)  FAQ link: This link goes to the FAQ Page.

      

      Figure 4:: Email Confirmation

Enter your Email Address then select Accept Rules Check box. Submit Button

      

1.  Sign in button:

a)  The Login button is used for returning users. Users will need to enter their User Name and Password on this page. The User Name should be formatted as "firstname.lastname". The Password is case sensitive and MUST contain both letters and numbers with 1 special character, 1 capital letter and should contain 12 characters or more.

a)  Please check your email inbox to verify the email sent from login.gov

      

b)  Please create your password and confirm password

      

c)  Please add authedication method to your account for login.gov

      

d)  Please select the phone to ontime code

      

e)  Please setup your phone to ontime code

      

f)  Please ontime code sent to your registered mobile

      

g)  Remember your browser to avoid to get the one time code to your cellphone for 30 days.

      

h)  Phone Added confirmation after successful.

      

i)  Please give consent to share your registered email to esubmit application.

      

j)  Please click Agree and Continue.

5. Existing User Account: User Information Page

When a user login with same email used earlier, will navigate the submission page directly

      

Existing userscan change any carrier submission related updates following the ESubmit User Guide to add Carrier to create esubmit profile.

5a. Registering New User Account: User Information Page

When a user needs to setup a new account, they can make this request online by selecting the 'Request New User Account' link from the Login Page. The link will navigate to the Registering New User Account: User Information Page  (See Figure 3).

           NOTE:  an account has been setup prior, with the same first and last name, the new account will populate the User Name
          with a post fixed number to show the number of accounts created. Example:  joe.bob1 or joe.bob2.

      
      Figure 10: Request New User Account: User Information

Steps for Requesting a New User Account:

1.  On the Request New User Account Page, the user will need to enter the required (*) information and any optional information not listed with an asterisk, into these required fields:

      

Select the carriers to file using eSubmit by:

      •    Add->:  Select the carriers for your monthly, quarterly, annual or semi-annual reports. Multiple carriers can be selected for a single account depending on the filling requirements. Select the Add button to move carriers from the left box into the box located on the right.

      •   <-Remove:  Users can select carriers in the right box then select the Remove button to delete them if they were added incorrectly from a previous selection.

2.  Continue button:  Once all the information has been populated, this button goes to the second Page - Request New User Account: Select Form / Report Page (See Figure 4).
3.  Back button:  Returns to the Login Page.

6. Request New User Account: Select Form / Report Page

Once the User Account Information has been completed, the Continue button will navigate you to the Request New User Account: Select Form / Report Page (See Figure 4). You must then select the reports you will file in e-Submit.

      
      Figure 11: Request New User Account: Select Form/Report

Steps for Request New User Account: Select Form/Report:

1. Select the report(s) from checkbox(es) for each report to file.
    Users can select multiple reports for a specific carrier.

           NOTE:  Only the carrier names chosen from the previous page will be displayed.

2.  Continue button:  Once all the information has been selected, select the Continue to go to next page.
3.  Back button:  Returns to Request New User Account: User Information Page.

7. Request New User Account: Confirmation Page

The Continue button opens:   Request New User Account: Confirmation Page. (See figure 5)
This Page will display the selected carriers and their chosen reports along with your entered User Account information.

      
      Figure 5: Request New User Account: Confirmation Page

1.  Submit button:  Review the information to assure it is correct then select the Submit button.
2.  Back button:  Returns to Request New User Account: Select Form / Report Page (See Figure 4).

3.  After selecting the Submit button, a new account will be created based on the information you enter. The message: Do you want to Proceed? appears. Select ’OK’.

       

4.  A second message appears indicating a temporary password has been sent to your e-mail appears.
     Select ’OK’. You will use this temporary password to log into e-Submit. Select ’OK’.

        

8. Forgot Password?

If you have forgotten your password, use the 'Forgot Password?' link to answer the . In the event the security question cannot be answered, you can contact OAI.eSubmit.Support@dot.gov for support by e-mailing your full name and contact information.

       
      Figure 6: Forgot Password Page

Steps for Forget Password:

1.  Enter your email address which you used to register setup your security questions during your New User Account setup, you will need to go through the process again. Reference Request New User Account Page.

2.  Continue button: Select the Continue button.

3.  A new message appears indicating that a Temporary Password has been sent to your e-mail. You will use the temporary password to log into e-Submit. Select ’OK’.

      

      
4.  Password resetting email sent to your registered email confirmation as noted above.

5.  Log in with your email address and Password. .

The Update: Select Reporting Form(s) Page opens. See (figure 8).
Here you can revise your carriers reporting form submission. By default, the page populates your current settings.

      
       Figure 8: Update: Select Reporting Form(s) Page

10.  Continue button: If there are no additional changes or revisions, select Continue.
11.  Back button: Returns to the Manage Profile Page.

This Page will display the changes entered for User Account information.

      
     Figure 9: Update User Account: Confirmation Page

12.  Submit button: Review the information to assure it is correct then select the Submit button.
13.  Back button: Returns to the Update: Select Reporting Form(s) Page (Figure 8).

14.  After selecting the Submit button, the message: ’You are going to update the information you entered. Do you want to proceed?’ appears. Select ’OK’.
    A ’User Account Update’ confirmation will be emailed indicating the changes.

      

15.  After selecting ’OK’, the screen opens to the Welcome Page for you to Submit Data or Manage Profile. (See figure 10)

9. Welcome Page - Submit Data

      
      Figure 10: Welcome Page

Steps for Submitting Data:

1.  From the Welcome Page, select Submit Data.
      The screen opens to the Select Report Page for you to select the report(s) to submit.

      
      Figure 11: Select Report Page

2.  Continue button: You can select all or some reports to file then select the Continue button.
3.  Back button: Returns to the Welcome Page (Figure 10).

            Note:Only the carriers and reports you are designated to file should be listed on this Page.

4.  While in the Select Report Page, select one or more reports by checking the box(es).

      a)   Selecting the Form 41 Financial Report sends you to the Select Form41 Financial Report Page where you will
      select a detailed list of Financial Forms. (See figure 12)
      b)   All Reports, showing in the Select Reports Page, will send you directly to the Submit Data Page.

      
      Figure 12: Select Form 41 Report Page

5.  While in the Submit Data Page, select a Submission Period: (month-yyyy) then review the notes in the page to assure you are submitting the correct report. (See Figure 13)

      
      Figure 13: Submit Data Page

6.  Browse... button: Use the Browse button to select and attach a file.

             Note: The report MUST be attached as the listed extension noted (.csv, .pdf)
             The Browse button will not allow submission of fixed-format files such as (.dot, .fond, etc.)

7.  Submit button: Select the Submit button from the Submit Data Page. A confirmation Page opens indicating that the data was successfully submitted for the submission period.  You will be emailed indicating that the file was submitted and saved under the naming convention in e-Submit. (Figure 14).

8.  Cancel button: Returns to the Select Report Page.

      
      Figure 14: e-mail Comfirmation Message

9.  Submit button: Sends you back to the Submit Data Page for the same carrier listed at the top.
10. Submit button: You can Submit Data for the Next Report / Carrier if multiple selections were made.

      

             Otherwise Go Back to Welcome Page will be displayed.

11.  Continue button: Selecting the Continue button will take you to the Welcome Page.

10. Welcome Page - Manage Profile

The 'Manage Profile' link allows the user to update User Profile information such as password, email, security question, address, etc.

1.  From the Welcome Page, select the 'Manage Profile' link. The screen opens to the Manage Profile Page for you to add and/or modify your profile data.

      
      Figure 15: Manage Profile Page

2.  Back button: Returns to the Welcome Page (Figure 10).
3.  Next button: If you have finished saving or no changes were made, select the Next button to continue.
4.  Save button: If you made revisions, select the Save button to save your data.

            Note: If you forget to save your data before selecting the Next button, your data will not be saved. You will need to go back and redo.

While in the Select Report Page, select one or more carrier(s) to report by checking the boxes. You will also be given the option to add or update your carriers profile. (See Figure 16)

5.  Continue button: You can select all or some reports to save to your User Profile then select Continue (See Figure 16).

             Note: Leaving the box unchecked will remove reports from the carriers profile and leaving ALL boxes unchecked removes the carrier from your profile.

      
      Figure 16: Update: Select Reporting Form(s) Page

  The Continue button takes you to Update User Account: Confirmation. (See Figure 17)

      
      Figure 17: Update User Account Confirmation Page

6.  After selecting the Submit button, the message below appears. Select ’OK’. The Page opens to the Welcome Page and a ’User Account Update’ confirmation is emailed to you indicating the changes.

      

7.  Select ’OK’ the Page opens to the Welcome Page.

11. Welcome Page – Submission History

From the Welcome Page, select the 'Submission History' link. The link allows the user to check on the submission history under the users profile. All historical data is recorded and accessible using this link.

1.  The screen opens to the Submission History Page (Figure 18). Here you can check on the submission, date, time and file name of your submitted reports. If you’d like a copy of the report shown in your history, you can forward an email to the data analyst for the supported data or email our support team at OAI.eSubmit.Support@dot.gov.

2.  Export To Excel button: Allows the historical summary data shown to be opened or saved to an excel document.
3.  Back button: Returns to the Welcome Page (Figure 10).

      
      Figure 18: Submission History Page

12. Logout

Please clickLogoutlink to Sign out

      

      

Appendix: Format Descriptions used in Guide

DESCRIPTION	DEFINITION	EXAMPLE
Bold word(s)	A command button	Save button
Italic word(s)	A page name	Login Page
Bold and Italic word(s)	A text field name for entering data	User Name
UPPERCASE words	Emphasis	User MUST enter the required information