BTS e-Submit — User Guide

Introduction

The BTS e-Submit web application allows reporting air carriers to submit airline data over a secured Internet connection, in compliance with Department of Transportation (DOT) requirements. Any e-Submitter with an account can submit data via the application.

Important: Authentication is provided by Login.gov. Account creation, sign in, password reset, and multi-factor authentication (MFA) are handled by Login.gov.

Accessing the System with URL

The URL for the BTS e-Submit Web Application is https://eSubmit.rita.dot.gov.

The Warning Page

After following the link, the Warning Page displays terms for accessing a U.S. Government information system. Users must accept to proceed to the Login page.

Figure 1: Warning Page

Warning Page actions:

• I Agree: Accepts the notice and proceeds to the Login page.
• Close: Prompts for confirmation and closes the browser window on confirmation.

The Sign in Page

1. Select Sign in on the e-Submit Login.gov screen.
2. Enter your Email address and Password, then select Submit.
3. If you see a banner that you’re already signed in, select Continue to proceed to e-Submit.

Sign in via Login.gov

Two-Factor Authentication (One-Time Code)

Enter the one-time code sent to your registered phone. Codes expire in 10 minutes.

• Optionally select Remember this browser to skip MFA on trusted devices. Do not select this on shared or public computers.
• International phone/SMS support: Login.gov help — international phone number support

Enter one-time code sent via SMS

MFA Method Selection & Setup (Login.gov)

After entering your email and password for the first time, you will be taken to the MFA page to select and set up one of your available MFA methods (e.g., SMS, voice call, or authenticator app). Follow the on‑screen instructions to complete setup.

1. Select your preferred MFA method and complete verification (enter the code or approve in your app).
2. Optionally save backup codes or add a second method for account recovery.
3. When MFA is complete, you will be redirected to the Welcome — Landing Page in e‑Submit.

Figure 2: Choose and set up an MFA method

Welcome — Landing Page & Path Selection

After successful sign‑in and MFA, the Welcome landing page displays two paths to proceed:

• For Air Carriers Reporting Data
• For Restricted Airline Data

Figure 3: Welcome landing page with two primary links

Path behavior:

• If you select For Air Carriers Reporting Data, you are taken to the Registration flow beginning at Request New User Account — User Information.
• If you select For Restricted Airline Data, follow the on‑screen steps for restricted‑data access (requirements vary and may include additional authorization).

Use the Back link in your browser or the site’s navigation to return to Welcome if you need to choose a different path.

Request New User Account — User Information

When you choose For Air Carriers Reporting Data on the Welcome page, the Registration flow begins at Request New User Account: User Information.

Note: If an account already exists for the same first and last name, the new User Name will be post‑fixed with a number (e.g., joe.bob1 or joe.bob2).

Figure 4: Request New User Account — User Information

Steps:

1. On the Request New User Account page, enter all required (*) information. Optional information is not marked with an asterisk.
2. Select the carriers to file using e‑Submit:
   • Add → Select carriers for monthly, quarterly, annual, or semi‑annual reports. You may select multiple carriers.
   • ← Remove: Remove any carriers added in error.
3. Continue: Proceeds to Request New User Account: Select Form / Report.
4. Back: Returns to the Welcome page.

Request New User Account — Select Form / Report

After completing User Information, click Continue to open Request New User Account: Select Form / Report. Select the report(s) you will file in e‑Submit.

Figure 5: Request New User Account — Select Form / Report

Steps:

1. Select one or more reports with the checkboxes. You may select multiple reports for a specific carrier.
2. Note: Only the carrier names chosen on the previous page will be displayed.
3. Continue: Proceeds to the next page.
4. Back: Returns to Request New User Account: User Information.

Request New User Account — Confirmation

Clicking Continue opens Request New User Account: Confirmation. This page shows selected carriers and reports along with your User Account information.

Figure 6: Request New User Account — Confirmation

1. Submit: Review to ensure correctness, then submit.
2. Back: Returns to Select Form / Report.
3. Upon submitting, you will be prompted: Do you want to proceed? Select OK.

Submit Data

To submit reported data, log in with your User Name and Password via Login.gov. The Welcome page lets you Submit Data or Manage Profile.

Figure 7: Welcome Page

Steps for Submitting Data:

1. From Welcome, select Submit Data. The Select Report page opens.

Figure 8: Select Report Page

2. Continue: Select all or some reports to file, then continue.
3. Back: Returns to Welcome.

Note: Only the carriers and reports you are authorized to file will be listed.

Select one or more reports by checking the boxes.
a) Selecting Form 41 Financial Report opens Select Form 41 Financial Report with a detailed list (Figure 9).
b) All other reports from Select Reports go directly to Submit Data.

Figure 9: Select Form 41 Report Page

In Submit Data, choose a Submission Period (month-yyyy) and review the notes to ensure you are submitting the correct report.

Figure 10: Submit Data Page

6. Browse…: Select and attach a file.

Note: Attach only allowed file types (e.g., .csv, .pdf).

7. Submit: Sends the file. A confirmation page indicates successful submission for the specified period and an email confirmation is sent with the saved filename (Figure 11).
8. Cancel: Returns to Select Report.

Figure 11: Email Confirmation Message

• Submit: Returns to Submit Data for the same carrier.
• If multiple reports/carriers were selected, submit the next item.

11. Continue: Returns to Welcome.

Manage Profile

Manage Profile lets you update address and reporting preferences within e‑Submit. Authentication items (email, password, MFA) are managed in Login.gov.

1. From Welcome, select Manage Profile to open the page and edit your data.

Figure 12: Manage Profile Page

2. Back: Returns to Welcome.
3. Next: Continue if you’re done or no changes were made.
4. Save: Save any revisions you made.

Note: If you select Next without saving, your changes will be lost.

In Select Report, choose one or more carriers to report by checking the boxes. You may also add or update carrier profiles.

5. Continue: Select all or some reports to save to your profile and click Continue.

Note: Leaving a box unchecked removes that report from the carrier profile. Leaving all boxes unchecked removes the carrier.

Figure 13: Update: Select Reporting Form(s) Page

The Continue button takes you to Update User Account: Confirmation.

Figure 14: Update User Account: Confirmation Page

6. After selecting Submit, a confirmation prompt appears. Select OK. You will return to Welcome and receive a User Account Update email.

After selecting OK, you return to the Welcome page.

Submission History

From Welcome, select Submission History to review the submissions recorded under your profile — including date, time, and file name. To obtain a copy of a report shown in your history, email the relevant data analyst or contact OAI.eSubmit.Support@dot.gov.

1. Export to Excel: Open or save the summary data to an Excel document.
2. Back: Returns to Welcome.

Figure 15: Submission History Page

Add a Carrier

Steps:

1. From Welcome, open Manage Profile.
2. Select Next to skip Business Contact Information if no edits are needed.
3. On Update: Select Reporting Form(s), check the box to add a new carrier. You will be directed to Update: Add New Carrier(s).
4. To add a carrier: highlight the carrier name and click Add →.
5. ← Remove: To remove a carrier from the right box, select it and click Remove.

Figure 16: Update — Add New Carrier

6. Continue: Select all or some reports to file, then continue to Update User Account: Confirmation.

Figure 17: Update — Add Reporting Forms Page

Continue again to open Add New Carrier Report(s): Confirmation.

8. After Submit, confirm with OK. A User Account Update email confirms the changes.
9. Back: Returns to Update: Add Reporting Form(s).

Remove Carrier

Steps:

1. From Welcome, go to Manage Profile, then open Update: Select Reporting Form(s).
2. Use to keep and to remove a carrier or report(s) from your profile.

3. Continue: Proceeds to Update User Account: Confirmation, showing only the selected forms and carriers.
4. After Submit, confirm to proceed. You will return to Welcome and receive a User Account Update email.
5. Back: Returns to Update: Select Reporting Form(s).

Feedback of e-Submit

Please find the Feedback link Feedback Page

Account with Login.gov — Overview

e‑Submit uses Login.gov for authentication. Use the following sections for account tasks. These actions occur on Login.gov and then return you to e‑Submit.

• Create an account (Login.gov)
• Sign in to account
• Forgot password
• Register phone number (MFA)

Note: Old processes such as temporary passwords or security‑question resets within e‑Submit are no longer used.

Create an account (Login.gov)

1. Go to eSubmit.rita.dot.gov and select Create an account.
2. Enter your email address, accept the Login.gov Rules of Use, and Submit.
3. Follow the email verification steps from Login.gov.
4. Set your password and configure multi‑factor authentication (MFA) (recommended: SMS, voice, or authenticator app).
5. After Login.gov setup, you will return to e‑Submit. Choose your path on the Welcome — Landing Page and complete your Request New User Account profile (see numbered sections) if you are filing data for air carriers.

Sign in to account

1. On eSubmit.rita.dot.gov, choose Sign in.
2. On the Login.gov page, enter your email and password, then select Submit.
3. Complete MFA (enter the one‑time code or set up a method on the MFA Method Selection page).
4. After successful MFA, you will arrive at the Welcome — Landing Page.

Forgot password

Password resets are handled directly by Login.gov.

1. On the Login.gov sign‑in page, select Forgot your password?
2. Enter your email address and follow the instructions in the email you receive.
3. After resetting your password and completing MFA, you will be redirected back to e‑Submit.

Tip: If you cannot access your MFA method, use the Login.gov account recovery options provided on their help pages, including international phone number support.

• International phone/SMS support (Login.gov)

If you continue to experience issues accessing e‑Submit after completing Login.gov steps, contact OAI.eSubmit.Support@dot.gov.

Register phone number (MFA)

You can register a phone for codes via SMS or voice in Login.gov. This is recommended for secure access to e‑Submit.

1. After signing in to Login.gov, open your Security or Two‑factor authentication settings.
2. Add a phone number (SMS or voice). Enter the code sent to confirm.
3. Optionally add a backup method (e.g., authenticator app) and recovery codes.
4. Return to e‑Submit and continue your session.

For international numbers and delivery options, see Login.gov help.

Frequently Asked Questions (FAQ)

Format Descriptions used in Guide